Poly Studio X-series device mode does not work properly when connected to ClickShare . Warranty service response times are always subject to change due to local conditions (including, without limitation, availability of parts and materials and a Poly authorized service provider). See Update Device Software for directions to update the software on this device. Change the Video Provider bar to Zoom Rooms. Polycom default username and password (Web Adminis Polycom Username and Password.png 147 KB. The device should reboot. We and our partners use cookies to Store and/or access information on a device. Poly further warrants on the same terms as this Limited Warranty the repaired or replaced Poly products for the greater of: (a) ninety (90) days following the repair and/or replacement, or (b) the remainder of the original Warranty Period for the Poly product that was repaired or replaced. What Is Not Covered by This Limited Warranty? Note: See my attachment for more detail visualization. Don't forget to hit the like button and subscribe to get notified for our next videos.Follow us:YouTube - https://bit.ly/3nwMRktLinkedIn - https://bit.ly/2XjXD2VFacebook - https://bit.ly/3kam1MY#poly, #StudioX50, #X50troubleshooting, #collaborationresolved, #resolve, #techtips, #troubleshooting, #polycom, #studioxseries, #2200-85970-001 c)You agree that you are solely responsible for (and that The Company has no responsibility to you or to any third party for) your use of the Application, any breach of your obligations under the Terms and Conditions, and for the consequences (including any loss or damage which The Company may suffer) of any such breach. This warranty support may not always be available where you purchased the Poly product and, where it is available, the period may vary depending on where you purchased the Poly product. Type in the phones MAC address. This warranty is provided by Plantronics, Inc. (Poly), 345 Encinal St., Santa Cruz, CA 95060, USA. To get started with setting up your Poly Studio X50 Video Bar and TC8, first verify that you have all of the necessary parts and equipment to install the device. Connect your device to a monitor and to the network. The Studio X50 and Studio X30 don't support IP microphones. This Limited Warranty covers Poly products purchased in original Poly packaging. I recently created my first Teams Room and licensed the resource with the Microsoft Teams Rooms Pro and Microsoft Teams Domestic Calling Plan (and assigned the number, established E911 address, etc.). poly | Support. . 2023 Plantronics, Inc. All rights reserved. Change the provider to Microsoft Teams and save. You will be prompted to restart. c)THE COMPANY FURTHER EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, WITH RESPECT TO THE APPLICATION. These Terms and Conditions will continue to apply until terminated by either you or TheCompany as set forth below. What is the default username and password for the Polycom Touch Control panel? These laws include restrictions on destinations, end users, and end use. Required fields are marked *. Thanks for your suggestion. But I think that can be changed now due to California regulation depending of your software version. For HP product support, please visit the HP Customer Support site. Poly Studio X50; Poly Studio X70; G7500 Video Conferencing System. Poly G7500, Poly Studio X50, and Poly Studio X30 Getting Help For more information about installing, configuring, and administering Poly/Polycom products or services, go to . The Application may be subject to export controls or restrictions by the United States or other countries or territories. YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE COMPANY, ITS SUBSIDIARIES AND AFFILIATES, AND ITS LICENSORS ARE NOT LIABLE TO YOU UNDER ANY THEORY OF LIABILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL CONSEQUENTIAL OR EXEMPLARY DAMAGES THAT MAY BE INCURRED BY YOU THROUGH YOUR USE OF THE APPLICATION, INCLUDING ANY LOSS OF DATA OR DAMAGE TO YOUR MOBILE DEVICE, WHETHER OR NOT THE COMPANY OR ITS REPRESENTATIVES HAVE BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING. In the unlikely event that your Poly product has recurring failures or Poly is unable to repair or replace the Poly product, Poly will provide you with a replacement Poly product that is selected by Poly and is the same or similar in performance. It seems it takes up a specific time, until the config has been send to the poly. Please register your product at www.poly.com/support/. The period of coverage varies by product and is generally 1, 2 or 3 years; consult your original Poly product packaging or user information provided by Poly at the time of purchase for the warranty term specific to your product or online at www.poly.com/support/ ("Warranty Period"). Before submitting a warranty claim for a Poly product, please visit www.poly.com/support/ for technical assistance. To produce a T, the 8-key must be pressed only once. Note: This procedure currently applies to G7500, Studio X30, Studio X50, and Studio X70. A list of Poly authorized resellers is located at https://partners.poly.com/English/directory/. Poly VideoOS Software 3.10 (DODIN APL Approved), Poly VideoOS Software 3.7.1 (DODIN APL Approved), Poly VideoOS Software 3.3.2 (DODIN APL Approved), Poly VideoOS Software 3.1.2 (DODIN APL Approved). This usually begins with 0004 or 6416, and it can be found on a barcode on the back of the phone. **Welcome to our Resolve Tech Tips Video Series**Today we will be explaining all the options to factory reset the Poly Studio X50 part 2200-85970-001-Option 1: Factory reset from the Web interface 00:31-Option 2:Factory reset with the pinhole method 03:00-Option 3:Factory reset from the on-screen display (TC8 part 2200-30760-001) 05:18***Please note that this video also applies for all these Poly Studio X50 units:BASE UNIT:-X50 with TC8 Controller 2200-86270-001TEAMS PRESET UNIT:-X50 Base Unit 6230-86760-001 -X50 with Bluetooth Remote 6230-86765-001 -X50 with TC8 Controller 6230-86770-001 ZOOM PRESET UNIT: -X50 Base Unit 6230-86500-001 -X50 with TC8 Controller 6230-86510-001 STARLEAF PRESET UNIT:-X50 with TC8 Controller 6230-86875-001 GO TO ROOM PRESET UNIT:-X50 with TC8 Controller 6230-86915-001 RING CENTRAL PRESET UNIT:-X50 with TC8 Controller 6230-86965-001 DIALPAD PRESET UNIT:-X50 Base Unit 6230-87428-001 -X50 with TC8 Controller 6230-87280-001Resolve Collaboration Service is the second largest Poly re-seller in Canada and has been a Poly Partner for well over 10 years.Visit our website and eCommerce at https://www.resolvecollaboration.comBook a free consult with one of our Experts ! This includes their meeting technology. THIS LIMITED WARRANTY GIVES YOU SPECIFIC RIGHTS. Open Poly Lens in a separate tab (lens.poly.com). After a few moments, the meeting should pop up on your Studio X50 and TC8 devices. The entire Poly Studio X family, including: Poly Studio X30, Studio X50, Studio X70, and the TC8 controller (an intuitive 8" high-resolution touch display that lets Google Meet customers access meetings with ease) will be the first Android-based appliances to offer a native Google Meet experience and deliver a streamlined, purpose-built experience for any meeting room. Ditch the PC to drive the meeting, since the Poly Video OS runs the show. Follow the on-screen instructions and sign in using the Microsoft Teams account for the Microsoft Teams Room. Only use software version 5.9.3 AA or later when pairing Polycom Trio 8500, Polycom Trio 8800 or Poly Trio C60 with Poly Studio X or Poly G7500 systems software version 3.1 or later. c)If any court of law, having the jurisdiction to decide on this matter, rules that any provision ofthese Terms and Conditions is invalid, then that provision will be removed from the Terms and Conditions without affecting the rest of the Terms and Conditions. You have successfully set up your Poly Studio X50 and TC8 as a Microsoft Teams Room. The default credentials are: Username: admin. This happend on both devices. For HP product support, please visit the HP Customer Support site. Scan the QR code displayed on the monitor with your mobile device. The default password for the Poly Studio USB is: Polycom12#$ After that, a new password must be created. Polycom default username and password (Web Administrator Setting), Re: Polycom default username and password (Web Administrator Setting). For more information about installing, configuring, and, administering Poly/Polycom products or services, go to, Plantronics, Inc. (Poly formerly Plantronics and Polycom), 2019 Plantronics, Inc. All rights reserved. When i try to access Polycom IP Address and try to configure the Settings, suddenly displayed PopUp that must enter Username and Password. Learn More >>, Your email address will not be published. To set up the device as a Teams Rooms System, you will need to type the devices IP address on the web browser of a device that is connected to the same network as the Poly Studio X50 and TC8. It does go thru the startup menu after a reset . Press Cancel if you receive a starting application prompt. However, the Warranty Period provided in the country where the product was purchased shall apply. Now you can pair your x50 to your Zoom Rooms account. The warranty terms (including those stated here), service availability, and service response times may vary based on the country or region. If you return out-of-warranty products or products not covered under the Limited Warranty, you will be responsible for all return-shipping and other transportation-related expenses. Neither you nor The Company are permitted to delegate their responsibilities or obligations under these Terms and Conditions without the prior written approval of the other party. A Microsoft Teams Room is a hardware solution that outfits your conference rooms or shared spaces to connect seamlessly to Teams meetings. In the system web interface, go to Audio/Video > Audio > Audio Input. Re: Password of Local Admin has changed. Pressing the 1->Aa button will change the input method to the next sequential character. design, and the Poly logo are trademarks of Plantronics, Inc. All other trademarks are the property of their respective, Manual will be automatically added to "My Manuals", Overview of Poly G7500, Studio X50, and Studio X30 Hardware, LED Status Indicators for the G7500 System, LED Status Indicators for the Studio X50 and Studio X30 Systems, Complete Setup with the System Web Interface, Pairing IP Devices on the Link-Local Network, Register the System with a Provisioning Service, Update Third-Party Conferencing Software Manually in the System Web Interface, Automatically Obtain Ipv4 Address Settings, Manually Assign a Host Name and Domain Name, Configure the System Web Interface Port Lock, Configure Certificate Validation Settings, Configure the System for H.460 Firewall/Nat Traversal, Updating Software in the System Web Interface, Manually Downgrade Software in the System Web Interface, Downgrade Software with a USB Flash Drive, Consolidated System and Peripheral Device Logs, Paired IP Audio Device Is Disconnected from G7500, Poly TC8 Doesn't Display on the Available Devices List, Poly TC8 Paired to Inaccessible Video System, Can't Wake the System by Touching the Monitor, LED Status Indicators for the System LAN Ports, Fix Polycom Acoustic Fence Issues with G7500, Zero Touch Onboarding Connection Fails During Initial Setup or after Reset, Conference System Poly G7500 Administrator's Manual, Conference System Poly Studio User Manual, Conference System Poly Studio P21 User Manual, Conference System Poly Studio R30 User Manual, Conference System Poly Studio R30 Beta User Manual, Conference System Poly G7500 Preparation Manual, Conference System Poly Trio 8300 User Manual, Conference System Poly Polycom RealPresence Group Series User Manual, Page 9: Administrator Features And Capabilities, Page 15: Led Status Indicators For The Studio X50 And Studio X30 Systems, Page 17: Complete Setup With Provisioning, Page 19: Pair An Ip Device On The Primary Network, Page 27: Set The Local Interface Language, Page 28: Turn Off System Usage Data Collection, Page 30: Download A Template Configuration File, Page 31: Managing Conferencing Applications, Page 33: Manually Assign A Host Name And Domain Name, Page 41: Configure System Access Settings, Page 42: Configure The System Web Interface Port Lock, Page 45: Configure Certificate Validation Settings, Page 49: Configure The System For H.460 Firewall/Nat Traversal, Page 60: Configure 3.5 Mm And Hdmi Audio Input, Page 63: Configuring Video And Camera Settings, Page 65: Supported Hdci Input Resolutions, Page 67: Configure General Camera Settings, Page 68: Configure Camera Tracking Settings, Page 78: Update Software With A Usb Flash Drive, Page 79: Manually Downgrade Software In The System Web Interface, Page 81: Factory Restore A Table Microphone, Page 82: Factory Restore A Ceiling Microphone, Page 83: Factory Restore A Microphone Adapter, Page 94: Paired Ip Audio Device Is Disconnected From G7500, Page 96: Poly Tc8 Paired To Inaccessible Video System, Page 97: Led Status Indicators For The System Lan Ports, Page 99: Fix Polycom Acoustic Fence Issues With G7500, Page 101: Zero Touch Onboarding Connection Fails During Initial Setup Or After Reset. 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