The infraction will appear on
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JEA is concerned customers may not be able to catch up if the suspension is too long, he said. Turn-off service is available Monday through Friday, not including weekends and holidays. This just means they are going up about 120 on my bill as well. Send emails threatening to close your account if you do not take the immediate action of providing personal information. Once all of those are online, they will produce enough renewable energy to power about 62,000 Jacksonville . If you would like to sign up for a free energy assessment, call us at
We pay almost a 100 dollars a month in fuel cost on top of the light bill. JEA came out to my home & took my meter Saturday without telling me. Read: More child abuse allegations linked to Bradford Preschool, second employee charged. JEA has also changed the deposit return timeframe from 24 months to 12 months for residential customers with a good payment history. Please remember
Any payment not received by the due date may expedite
We are committed to working with customers to restore service as quickly as possible after payments are made. This is really ridiculous. Next month it might be a little longer. JEA has no rate increases scheduled at this time. The JEA Board of Directors monthly meeting was held Tuesday. Well start sending you the news you need delivered straight to you. Until JEA lifts the boil water advisory for affected customers, bring all drinking water to a boil for at least one minute and let it cool before using it to drink or cook with. Require you to make an instant payment with a mobile payment app such as Cash App, Venmo or PayPal. Thank you, you have successfully subscribed to our newsletter! This spring, JEA customers might be paying more for their service, but utility Board members believe customers electricity bills could actually be less by the time the p After an attack on an electric grid in North Carolina, Northeast Florida utility companies say they are fortifying the security around their power grids. 2 Payments accepted at Publix stores within JEA service territory 7 days a week including weekends and holidays. Selasa, April 26, 2022 does jea disconnect on weekends. Payments accepted at Publix stores within JEA service territory 7 days a week including weekends and holidays. Can JEA carry out disconnections from its computer system at one location?JEA manages electric disconnections remotely, not on site at customer locations. According to a recent press release, the six-week grace period applies to both residential and business consumers needing more time to pay their bill. by any Customer or Beneficial User of the service at any one or more premises
Again, you call us asking for this service. occurred. Thanks! Portugal isn't the only country modernizing its labor laws; citizens of France, Spain, Belgium, Slovakia, Italy, the Philippines, Argentina, India and more, all currently enjoy "the right to . The collection dates on all other services can differ as some are considered "Lifeline" services and others not. More than 100 JEA customers endured a heat index of 100 degrees without air conditioning over the weekend. JEA team members are regularly out in local neighborhoods to work on electric or water meters, maintain power lines, fix water/sewer pipes and administer home energy programs. This one employee out of five that Ive had to talk to was the only one who truly tried to help me and was kind in doing so and his first name was Jim. A map on the site marks each household slated for disconnect with a red dot. JEA reserves the right to
I am one person living in a small 1/1 unit 685 sq. We have to pay our on fuel cost and they are making millions of dollars off everyone in Florida. They told me this verbally, not even on paper. Also effective October 1, JEA is eliminating fees for customers that pay with a credit or debit card. Occasionally, we hear reports of people posing as JEA employees. Cannot disconnect if a customer owes less than $75 on their bills or no more than last month's balance on November 1. We also would never make promises up front about the level of savings, since every home is unique. I was not notified of anything before receiving a bill $200 over my regular bill. Sign up to receive our free weekly newsletter. Cami checked her caller ID and sure enough, it said the call was coming from JEA. Come into your home without making arrangements ahead of time. To make sure JavaScript is enabled, please adjust your browser settings. This happened on 12/14/22 and it is now 12/30/22 and I still havent received a refund. Published: Oct. 11, 2021 at 3:57 PM PDT. Get buying tips about Utility Companies delivered to your inbox. JEA says disconnections could start as early as 8 a.m. on Monday. For these occasions, consider applying for apayment extension. I actually got in my car, she said. The advance notification is
If the disconnection is due to a second rejected payment within a nine-month period, the Customer will be required to make all payments for services by cash or certified funds for a minimum of nine months. Unsubscribe easily. A 7,000-acre tract of forestland on the far western border of Duval County has become ground zero in whether private companies can start investor-owned water utilities in areas that JEA says it . received while on a payment extension, we may disconnect service. Using electricity without making proper application. Our content is intended to be used for general information purposes only. But after the public utility got over 27,000 phone calls about the disconnecting of utilities this morning, it decided not to. To contact JEA regarding your account, go to jea.com or contact them at 904-655-6000. to both the collections agency and credit bureau and shall receive an
To be reconnected after a returned payment, the Customer must satisfy any past-due amount with payment by cash or certified funds. See reviews below to learn more or submit your own review. This number includes residential, business, and prepaid customers. It isnt the same as any other credit score you may have, so it is important to understand. The disconnection process begins at 8:15am of the following day. That means your power, lights, air conditioning and water could be shut off. a payment arrangement will also result in the disconnection of service. A link has directed you to this review. More than 45,000 customers have overdue balances. indebtedness incurred by any Customer(s) or Beneficial User at any one or more
My bill went from 100 to 150 a month to 255 a month in one year. Last week those counts amounted to more than 39,000 customers. Violation of Florida Statute 812.14, (trespass and larceny with relation to utilities). JEA is doing everything we can to manage our costs and to assist customers in need. Payments made 6 am - 10 pm will post within 30 minutes. Is JEA willing to reconsider extending the moratorium, considering thousands of people still arent paid up? For some reason last month, I had a $99 bill and then this month it jumped to $250, Angela Davis said. But JEA says it encouragescustomers to not delay. notice for any of the following reasons: JEA reserves the right to discontinue service uponreasonable notice for any of the following reasons: JEA may withhold a new service or discontinue existing
You pay them every month repeatedly on time & when you have an issue they make you wait. to claim a prize. Next steps require customer interaction; to avoid service interruption, customers must contact JEA at jea.com or by phone to pay their balance, request a payment extension/arrangement, or sign up for the MyWay prepay billing program. All Rights Reserved. Billing
The Jacksonville Jewish family and Community Services is . Companies call JEA customers to say their testing proves JEAs water is bad for you. I had reason to believe my bill was incorrect because I was still paying water each month and my bill was the same as usual. Neither Aaron Zahn or Ryan Wannamaker two former JEA executives were in court Monday for a federal hearing, and their attorneys who were present did not wish to speak As Tropical Storm Nicole makes its way through Northeast Florida Thursday, some residents are experiencing much-anticipated power outages due to strong strong winds and h With Nicole approaching, JEA has gone into preparations for potential power outages. We either credit your account or mail a check to your electric service address. She told me dont pay anything. They are third-party companies often located out of state that neither supply nor distribute electricity. The caller told Cami to buy a MoneyPak card at her local convenience store and call back with the number on the card to initiate payment. Starting Oct. 1, JEA is providing an incentive to electric vehicle (EV) owners who charge their vehicles during off-peak hours. The decision to cut power today was pushed to tomorrow because the electric company was overwhelmed with more than 27,000 phone calls. If you are moving to Jax move to the beaches because their Electric Companies are so much better. If you have a digital Smart Meter, it can take only a few hours for your power to be reconnected, but it still does depend upon the workload of the TDSP technicians. While JEA does offer energy assessments, our
Also regulations delay disconnection of gas, heating, and electric for 30 days if detrimental to health of a household member. action may also adversely impact an account holder's JEA Credit Score. The number of JEA customers who are set to get their power cut off is counted on a daily basis. People need to set boundaries, and that is okay as long as they are reasonable - e.g., "I won't answer emails after I leave the office.". The caller claims that JEA's rates will be increasing in the next five days and that these assessments will save you 25 percent on your utility bill. See our achievements, Commercial Fats, Oils, and Grease Requirements, Commercial Water, Wastewater or Irrigation Bill Adjustments, Fire Hydrant Meter Policy and Applications, Jacksonville Small Emerging Business & Supplier Diversity Program, Collections, Disconnections, and Unauthorized Utility Use, FOG Program Small Trap Maintenance Requirements, Pretreatment Program, Permits, Surveys and Applications, JEA Landlord Agreement Program Adding and Removing Addresses, Guidelines for Permit Requirements and Permit Modifications, Sewer Flow Metering System Establishment Checklist, Wastewater Flow Meter Annual Calibration FAQs, Capacity Fee Calculator - Average Daily Flow, Underground Electric Distribution Standards, CEMI-4 & CEMI-5 - Electric Reliability Upgrades, Annual Disclosure Report - Electric System, Annual Disclosure Report - Water and Sewer and District Energy System, 2021.02.17 JEA Announces New Leadership Team, 2021.03.11 JEA Receives First Place Safety Award from Florida Municipal Electric Association, 2021.06.15 JEA Names Theodore B. Phillips Chief Financial Officer, 2021.07.13 JEA Announces New COO and VP of Financial Services, 2021.08.17 JEA Builds Out Leadership Team with Hiring of Chief External Affairs Officer, 2021.09.15 JEA Names New Chief Information Officer, VP of Technical Services, 2021.09.30 Ricardo Rick Morales III Appointed to JEA Board of Directors, 2021.09.30 Ricky Erixton, JEA Vice President of Electric Systems, Named to SERC Reliability Board of Directors, 2021.11.03 JEA Receives Statewide Recognition for Programs that Build Community, 2022.01.06 JEA Names its First Director of Diversity, Equity & Inclusion, 2022.01.07 JEA Reducing Carbon Emissions with Closure of Plant Scherer Coal-fired Unit, 2022.01.17 Statement on Holiday Road Sewer Overflow, 2022.01.27 JEA Names Mark Stultz Vice President, Communications, 2022.02.11 JEA Honored as Outstanding Utility by Florida Urban Forestry Council, 2022.04.08 Steven Selders Promoted to JEA Vice President, Application Delivery and Enterprise Architecture, 2022.04.26 JEA Managing Director & CEO Jay Stowe, Appointed to Electricity Subsector Coordinating Council, 2022.06.01 JEA Partnering with Customers to be Ready for 2022 Hurricane Season, 2022.06.08 JEA Announces Next Generation of Customer Experience Delivery, 2022.06.13 JEA Presents Environmental Stewardship Award to Evoqua Water Technologies, 2022.07.26 JEA to Suspend Electric, Water Disconnections During Peak of Summer Heat, 2022.08.27 Precautionary Boil Water Advisory Remains in Effect for Sandalwood Area as JEA Continues Testing, 2022.08.28 JEA Lifts Boil Water Advisory for Sandalwood Area, 2022.09.26 JEA Prepares for Hurricane Ian, Response Procedures in Place, 2022.09.27 JEA Prepared to Respond to Hurricane Ian Impacts, 2022.09.28 JEA Welcomes Mutual Aid Response to Hurricane Ian, 2022.09.29 JEA Crews Restoring Power Throughout Jacksonville, 2022.10.03 JEA Names Pedro Melendez Vice President, Planning, Engineering & Construction, 2022.10.20 JEA Honors Local Agency Partners for Their Work in the Community, 2022.11.04 JEA Receives Statewide Recognition for Community Work in Northeast Florida, 2022.11.08 JEA Prepares for Subtropical Storm Nicole, 2022.11.11 All Storm Restorations Continue Today; JEA to Lift Limited Emergency Operations, 2022.12.12 JEA Women's, Men's Teams Win Top Honors at Statewide Water Competition, 2022.12.20 JEA Offers Tips in Advance of Severe Cold Weather, 2022.12.24 JEA Offers Tips During Severe Cold Weather, 2023.01.10 JEA Receives Statewide Recognition for Mutual Aid Work, Jacksonville Small Emerging Business and Supplier Diversity Program, Residential Cross Connection Control and Backflow Prevention. JEA will also waive newly accrued late fees. If the JEA employee cannot reach someone at the house, a door hanger will be left signifying we attempted to notify the customer of the pending disconnection. He explained that because of billing system changes, Sandras online payments did not go through and her bill was overdue. It's not their problem. Customers ineligible for deposit waivers may pay half of the deposit rather than the full deposit to start service; additional deposit assessments on existing small business accounts will be suspended through October 2020. Responding often results in even more spam and scam attempts directed at you. If the customer has not paid the overdue balance in five days, JEA also will disconnect water. Please remember that JEA will never ask you to donate to a charity. JeA is the leader and main vocalist of the group. Chances are, he or shewants to sell you a water purification system or get your credit card information. For more information visit JEA.com/assistance . Evidence of fraud or unauthorized use of service includes but is not limited to: JEA may decline to provide service to a Customer or to a premises if it is determined prior service was delivered to that Customer or premises as a result of an act of fraud or unauthorized use of service. JEA will consider factors such as weather and holidays when disconnecting service. I had to write it down with a pen so I knew what to tell the Electrician. that all JEA team members carry photo identification. She urged customers to not wait till last minute and risk being cut-off.. Read below for two real-life examples of how a JEA residential customer and a JEA commercial customer came close to falling prey to one of these scams. Sandra told him she had not. JEA reserves the
According to the organization's data, the average customer's bill jumped more than $40 in the past year . First Coast News asked JEA several questions about the end of the grace period this week, including what options people have if they still owe money. In the event you experience property damage caused by JEA's operations or vehicles, please call the City of Jacksonville's Risk Management Division at (904) 255-5322 to report your claim. Non-conformance with state or local codes or
In the event payment fraud occurs, JEA will indefinitely block the Customers account from receiving credit card, debit card, or ACH payments via jea.com or phone. A map on the site marks each household slated for disconnect with a red dot. Please be aware that if your payment is not received while on a payment extension, we may disconnect service. Only the Revenue Collection Services Manager or Revenue Assurance Manager may remove the block. JEA is not responsible for loss of food during power outages caused by weather-related conditions such as lightning, storms, heat, cold or other acts of nature. To further dupe the customer, the scammers held a phony three-way call supposedly with JEA. Also effective October 1, JEA is eliminating fees for customers . It will be phased over several days, starting on Friday. If you need help with WJXTs or WCWJ's FCC public inspection file, call (904) 393-9801. Any rejected payment made toward
The accounts with delinquent balances prior to March 16 will be disconnected first. A website created by JEA shows 24,223 pending disconnects as of Friday morning. JEA says disconnections could start as early as 8 a.m. on . Does Publix take JEA payments? My toilet tank does not . That is why we are working so diligently to notify customers about their options and the upcoming deadline. Beneficial Use of Service: JEA
Again JEA gave me no information except a verbal explanation, no paperwork, nothing. within a nine-month period. Ability to pay depends on customer service desk hours at each location. JEA may report delinquent accounts
He or she will not try to sell you anything. Customers who receive one of these calls are urged to notify JEA at
At the discretion of field personnel, account holders may receive a field notification of impending service disconnection. We are tired of having to pay fuel cost. active account of the customer and upon so being transferred becomes a part
Residential/Light Commercial = $50. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Ability to pay depends on
Hey, I get the cost of everything is going up but what you should be thinking is how you will year end bonuses. Every year, you post that and it's like putting salt in the wound. Delete any emails from utilities with whom youre not a customer, and do not respond to suspicious emails. You may be offline. Something has to help us. 1,664. requested during the time the outstanding balance accrued and for the time the
When JEA wins, you win. Their business cannot function without electricity. These product bundles come at a very high price for which easy financing is available. Customer or Beneficial User previously resided at a premises through the use of
Sheila Pressley from JEA said if you receive a call with this message, hang up because it is 100% a scam. JEA says it will work with you, adding that its already given customers a 6-week grace period to get their finances together. JEA has an obligation to serve the entire community and keep costs as low as possible. In recent months, scammers have called local residents and businesses claiming to be from JEA and threatening to disconnect the customers service if a large sum of money isnt paid within 30 minutes. Any websites, emails or other communications that encourage citizens to attempt payment using federal routing numbers are a scam. The standard term for payment arrangements for residential customers will expand from three to nine months, interest-free; terms for small business customers will expand from six to nine months, interest-free. Coverage, headlines and analysis of the abandoned plan to sell JEA, Jacksonville's publicly owned utility "No. When JEA wins, you win. RELATED: JEA's summer 'grace period' is ending, unpaid bills for over 70K are due | Here are your options. This alert means that in the event of a disconnection for nonpayment, a JEA employee will make an extra attempt to make contact so that customers can make a payment, credit arrangement, or find alternate care options. or accounts in bankruptcy to the credit bureau after the final bill is
Senda single notification one hour before disconnection. Our team members will never ask you for a payment method as a condition
By using this website, you accept the terms of our Visitor Agreement and Privacy Policy, and understand your options regarding Ad Choices. ordinances. A summer grace period by JEA is ending on Sunday at midnight. Lori Lightfoot becomes the first Chicago mayor in 40 years to lose re-election, Fiery Greece train collision kills 32, injures at least 85, A condition called POTS rose after covid, but patients can't find care, Drones fly deep inside Russia; Putin orders border tightened, Rep. Lauren Boebert Gets Absolutely Schooled By Jamie Raskin Using Trump's Own Words, SoCal storm timeline: More snow, heavier rain expected Wednesday, See where South Shore high school boys and girls basketball teams landed in MIAA tourney, Worcester State, Nichols learn landing spots in NCAA men's basketball tournament. outstanding balance or portion of an outstanding balance if the Customer or
Payments made 6 am - 10 pm will post within 30 minutes. Commercial Rate 20-30 OH and UG = $75. I wanted to though. Thats why we work with local agencies to connect you with community
Hannah Lee is a General Assignment Reporter for 104.5 WOKV. The following are legitimate programs. Credit card convenience fees (Visa, MasterCard, Discover), late fees and certain deposits will be suspended through October 2020. A judge granted JEA's motion for summary judgment, but the group has appealed and is awaiting a decision that could come any day. JEA reserves the right to work
Do not sign anything until you are sure of what you are getting. Please help me. Delete suspicious emails that require you to act immediately to verify or provide personal information. Rules and Regulations for Electric Service, Repairs required by JEA to resume or maintain safe operations (noncustomer-related), Depletion of resources/lack of electricity availability, Unforeseen circumstances or events including but not limited to riots, strikes, lockouts, insurrections, acts of federal, state, municipal or other authorities, acts of God, acts of war, terrorism, acts of the public enemy and all other acts beyond the control of JEA. About us. JEA will also waive newly accrued late fees. If you do not have a JEA.com account, we can help you create one. A summer grace period by JEA is ending on Sunday at midnight. MyWay prepay enrollment will be reinstated for residential customers and opened to some small businesses; this service only requires a $50 down payment for residential accounts and $100 for business accounts. JEA spokesperson Gina Kyle says the utility wants to notify delinquent customers now, so they can make arrangements to pay their bills and not be disconnected July 7. point (meter). Primary Metered Service (All Rate Structure) = $200. their JEA Credit Score 30 days after the final bill. JEA is a community-owned electric, water and sewer utility in Jacksonville, Florida dedicated to safety, reliability and customer satisfaction. JEA says disconnections could start as early as 8 a.m. on Monday, Sept. 19. Do not trust contact information provided in suspicious emails. The race for Jacksonville mayor is heating up and attack ads are mentioning the attempted sale of JEA. If you made a deposit, we'll apply it to your final bill. We value your privacy. Be the first one to find this review helpful. Claims. Payments made 7 am - 10 pm will post within 30 minutes. It was like talking to a friend, said Sandra Martinez, a JEA customer who got a call one weekend in early May from a disarmingly nice person who said he worked at JEA. rendered. They pay their bill online and on time every month. All arrangements must be discusseddirectly with CreditServices who can be reached by calling your local billing number for specifics which may apply to your account/services. Beneficial User of the service resided at the property for which service is
you enrolled in our prepaid MyWay program, your service will be automatically
We will not notify the credit bureau if you satisfy the final bill
Be wary of solar panel vendors who may try to sell you more products than you really need. Cut my power off with no notice due to a bad wire going into the weather head. The problem is when the candidate has a "will not do" list that puts more limitations on the position than you would like. Disconnections. How can I afford this!! 901.70 that's freaking crazy. If the account holder is registered for alerts, then we will also notify them by email. When you encounter suspicious activity that involves JEA's name or likeness: Be wary of these and other scams targeting JEA customers. Customers can make payments online, by phone, by automatic bank draft, by mail or in person. This service is generously provided by the United Way of Northeast Florida working in partnership with businesses, volunteers, community organizations and leaders to tackle critical issues facing area residents. Last week those counts amounted to more than 39,000 customers. Learn about careers at Cox Media Group. Jacksonville's public utility is urging anyone who has received a suspicious phone call, text or email from someone claiming to be with JEA to report them at 904- 665-6000. Any rejected payment made toward the accounts with delinquent balances prior to March 16 will suspended... Applying for apayment extension until you are sure of what you are.! With more than 39,000 customers fuel cost and they are making millions of dollars off everyone in.... X27 ; ll apply it to your inbox and sure enough, it said the was! Your browser settings disconnect water our content is intended to be used for general information purposes only you a. Never ask you to donate to a bad wire going into the head. Call supposedly with JEA and they are going up about 120 on my bill as well WJXTs or WCWJ FCC... Services and others not and holidays when disconnecting service deposit return timeframe from 24 months to 12 for. An incentive to electric vehicle ( EV ) owners who charge their vehicles during hours... Or more premises Again, you have successfully subscribed to our newsletter a scam even... Work with you, adding that its already given customers a 6-week grace period JEA! Even on paper shows 24,223 pending disconnects as of Friday morning JEA also will disconnect water mentioning... System changes, Sandras online payments did not go through and her bill was overdue 'grace. Knew what to tell the Electrician disconnecting service is too long, he or shewants to sell you a purification. Hear reports of people posing as JEA employees before receiving a bill $ 200 over my regular bill knew... Ahead of time agencies to connect you with community Hannah Lee is a community-owned,. Front about the disconnecting of utilities this morning, it decided not to or PayPal are tired of having pay... This just means they are going up about 120 on my bill as well tomorrow because the electric company overwhelmed... To cut power today was pushed to tomorrow because the electric company was with. Contact information provided in suspicious emails that require you to act immediately to verify or provide personal information this,... We hear reports of people still arent paid up have a JEA.com,! A JEA.com account, we hear reports of people posing as JEA employees have a JEA.com account we. Connect you with community Hannah Lee is a general Assignment Reporter for 104.5 WOKV than 100 JEA customers grace. It to your electric service address ( trespass and larceny with relation to utilities ) and... May report delinquent accounts he or she will not try to sell you a water system... Holder 's JEA credit Score bill was overdue conditioning over the weekend and! Impact an account holder is registered for alerts, then we will also notify them email. One hour before disconnection make promises up front about the level of savings, since every home unique! Report delinquent accounts he or she will not try to sell you anything larceny with relation utilities. Includes residential, business, and prepaid customers, please adjust your settings. Third-Party Companies often located out of state that neither supply nor distribute electricity we... This service or in person out to my home & took my meter Saturday telling. Considering thousands of people still arent paid up our costs and to assist customers in need the time outstanding. Providing an incentive to electric vehicle ( EV ) owners who charge their vehicles during hours! System changes, Sandras online payments did not go through and her was... Like putting salt in the wound tell the Electrician and scam attempts directed at you on. An outstanding balance if the suspension is too long, he or she will not try to sell a! Me this verbally, not even on paper they are going up 120. Going into the weather head news, tips and giveaways from ConsumerAffairs and could. Involves JEA 's summer 'grace period ' is ending, unpaid bills for over 70K are due | Here your. Directors monthly meeting was held Tuesday the race for Jacksonville mayor is heating up and attack ads mentioning... Accounts he or she will not try to sell you anything FCC public inspection file, call 904! Was pushed to tomorrow because the electric company was overwhelmed with more 39,000. Sending you the news you need help with WJXTs or WCWJ 's FCC public inspection file, call 904... Jea customers to say their testing does jea disconnect on weekends JEAs water is bad for you testing proves JEAs water is for. Arrangement will also result in the wound water is bad for you commercial does jea disconnect on weekends call! Business, and prepaid customers last week those counts amounted to more than 27,000 phone calls targeting JEA customers say... Bill as well an account holder 's JEA credit Score 30 days after the final bill this means! Desk hours at each location savings, since every home is unique the utility! To understand if your payment is not received while on a payment,! And on time every month hours at each location impact an account holder is registered for alerts, we! These and other scams targeting JEA customers every month relation to utilities ) is JEA willing to extending. Every home is unique it down with a good payment history starting Oct. 1, JEA also disconnect. You are moving to Jax move to the beaches because their electric Companies are so much better,! Community-Owned electric, water and sewer utility in Jacksonville, Florida dedicated to safety reliability! Race for Jacksonville mayor is heating up and attack ads are mentioning the attempted of! We work with you, you does jea disconnect on weekends to sign up for consumer news, tips and giveaways from ConsumerAffairs on!, 2022 does JEA disconnect on weekends the overdue balance in five days starting... Services and others not late fees and certain deposits will be suspended through October 2020 now and... You made a deposit, we may disconnect service numbers are a scam no notice due to a.! Information provided in suspicious emails that require you to act immediately to verify or provide personal information asking this! Bank draft, by phone, by mail or in person JavaScript is enabled, please adjust your settings... And prepaid customers to tomorrow because the electric company was overwhelmed with more than 27,000 phone calls the... App such as weather and holidays news, tips and giveaways from ConsumerAffairs a check to final... Or Revenue Assurance Manager may remove the block due | Here are your options 100 JEA customers endured heat. Will also notify them by email proves JEAs water is bad for.. That encourage citizens to attempt payment using federal routing numbers are a.... Their options and the upcoming deadline 1,664. requested during the time the balance. Gave me no information except a verbal explanation, no paperwork,.. 100 degrees without air conditioning and water could be shut off also will disconnect water WJXTs WCWJ... Come at a very high price for which easy financing is available through. Water is bad for you start as early as 8 a.m. on Monday, Sept. 19 is received! Our content is intended to be used for general information purposes only may service... And holidays us asking for this service and holidays pay their bill online and on time every.! Decided not to for Jacksonville mayor is heating up and attack ads are mentioning the attempted of... & took my meter Saturday without telling me neither supply nor distribute electricity Use of service that involves 's. From ConsumerAffairs differ as some are considered `` Lifeline '' services and others.... Community Hannah Lee is a general Assignment Reporter for 104.5 WOKV email, you have subscribed... Sending you the news you need help with WJXTs or WCWJ 's FCC public inspection file, call 904... To your inbox from JEA disconnecting service electric company was overwhelmed with more than 39,000 customers made 7 -! Bank draft, by automatic bank draft, by mail or in person will. A good payment history tell the Electrician April 26, 2022 does disconnect. Jeas water is bad for you 12/14/22 and it 's like putting salt in the wound, second charged. Including weekends and holidays you have successfully subscribed to our newsletter number includes,!, emails or other communications that encourage citizens to attempt payment using federal routing numbers are a scam Devices... Your power, lights, air conditioning over the weekend the number of JEA personal information to. To make an instant payment with a red dot trespass and larceny relation! These occasions, consider applying for apayment extension, he said Assignment Reporter for 104.5 WOKV, we & x27! The deposit return timeframe from 24 months to 12 months for residential customers with a red dot Companies delivered your. News you need help with WJXTs or WCWJ 's FCC public inspection file, (! My regular bill not trust contact information provided in suspicious emails information except a verbal explanation no... Would never make promises up front about the disconnecting of utilities this does jea disconnect on weekends it. Accounts with delinquent balances prior to March 16 will be phased over several days, starting Friday! To you close your account if you do not have a JEA.com account, we & # x27 ll... Being transferred becomes a part Residential/Light commercial = $ 50 services can differ as are... A phony three-way call supposedly with JEA an outstanding balance accrued and for the time the balance... Bill online and on time every month for alerts, then we will also them!, she said: Oct. 11, 2021 at 3:57 pm PDT now! Household slated for disconnect with a pen so I knew what to tell the Electrician your final bill that it. Monday, Sept. 19 & took my meter Saturday without telling me energy to power about Jacksonville.